Amazon Condition Guidelines

Music

• New: Just like it sounds. A brand-new, unused, unopened CD or cassette in perfect condition.

• Like New: An apparently unopened CD or cassette in perfect condition (although it may be out of its original wrapping). The jewel case or cassette case has no scratches or scuffing. The cover art, liner notes and inclusions are in perfect condition. The CD or tape itself is unmarked, with no sign of wear. The jewel case or cassette case may have a remainder cut-out* on the spine but this should be noted in listing comments.

• Very Good: A well-cared-for CD or cassette that has been listened to, but remains in great condition and plays perfectly. The jewel case or cassette case may show limited signs of wear, as may the cover art, liner notes and inclusions.

• Good: The CD or cassette plays perfectly but has clear signs of wear. The jewel case or cassette case is undamaged, and original cover art, liner notes and inclusions are in good, unmarked condition. The CD, cassette, or packaging may have identification markings from its owner.

• Acceptable: The CD or cassette plays perfectly, but is otherwise the worse for wear. The jewel case or cassette case may be damaged. The cover art, liner notes or inclusions may be marked, or one or all of these items may be missing. The seller must note any missing items in their listing comments. Products must be sold with a protective jewel case or cassette case. Sellers may substitute newer packaging when a jewel case or cassette case is damaged, but they may not substitute copied cover art or liner notes for the originals. The CD, cassette, or packaging may have identification markings from its owner.

• Unacceptable: Music that is in any way unplayable or recorded over is not acceptable, nor are recordings not manufactured by the copyright holder, including recopied media in any form. Additionally, promotional media is prohibited. CD’s with surface scratches may be listed as Good or Acceptable, subject to the above guidelines, as long as the quality of the playback is not affected.

Remainders are sold at discounted prices because they were overstocked by manufacturers, distributors or retail outlets. For media items, the remaining stock is often marked for liquidation.

A book remainder mark is usually made with a stamp or permanent marker on the bottom edge of the book, though it may be on the back cover or another edge. CD or cassette remainders are marked by cutting the spine of the case. Although these “cut-outs” don’t damage the CD or liner notes, they are visible.

Note that CD cases or liner notes that have a hole punched through the UPC code, or have the UPC code marked out, are usually promotional versions and may not be sold on Amazon.com. Learn more about promotional versions in the “Intellectual Property Violations” section of the Prohibited Content Help page.

Remainders that have been marked have not been previously owned but they are also not pristine. Sellers may list these items as “Used – Like New” and should note the presence of remainder marks or cut-outs in their listing comments.

(Source: Amazon.com)